Refund policy
The Seller Follow-Up Kit is a digital download priced at $9 USD as a one-time purchase.
Problems with a download or product description
If the file is corrupted, cannot be accessed after a verified payment, or is materially different from its description, contact the support details shown on your Stripe receipt within 14 days of purchase. Describe the issue and include the order email or receipt reference. We will work to resolve it or provide a refund where appropriate.
Change of mind
Because the product is delivered digitally, refunds for change of mind after access may not be available. This does not affect any rights you have under applicable consumer-protection law. If you are unsure whether the kit fits your workflow, review the free preview and product description before purchasing.
Duplicate or unauthorized charge
If you believe you were charged twice or do not recognize a charge, contact the support details on your receipt. You may also contact your payment provider.
Refund processing
Approved refunds are returned through Stripe to the original payment method. Your financial institution controls when the credit appears. Nothing in this policy waives rights that cannot legally be waived.